Shipping Info

SHIPPING INFO

Due to COVID-19, shipments to the below countries have been prohibited. Unfortunately, we will have to stop our services and shipments temporarily. Once we have clearance to ship again, we will notify you immediately.
(Brazil,India,Polynesia,Serbia,Cambodia(Kampuchea),Reunion,Brunei,Iceland )
We're improving our delivery process to make your packages even safer, so there may be a 4-6 day delay in processing your orders.

We put a lot of focus on making sure your items get delivered as quickly as possible. Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.

Processing

Once your order is confirmed, we will prepare your items for shipping. Items may take 2-3 business days for processing. While we work hard to ensure your order is prepared for shipping as quickly as possible, some items may have a longer processing time due to low product availability. In such circumstances, you will be notified by email of the delay.

Shipping

You can enjoy free shipping for orders over $79 for most countries (such as United States, France, Italy, Hong Kong, Taiwan China, Japan, Belgium, Austria, Canada, Portugal, Sweden, United Kingdom, Korea, Norway, Spain, Denmark, Finland, Netherlands, New Zealand, Singapore, Pakistan, Cuba, Vietnam, Guadeloupe, Lithuania, Turkey). Where available, you can opt for Express Shipping for an additional fee.

Important Note

When express shipping was chosen, specific address information (including street/block, name, phone number) is required in ENGLISH according to Shipping regulations.

Delivery times vary depending on your shipping destination:

Countries Standard Delivery Time Express Delivery Time

Asia: Singapore, Malaysia, Philippines, Indonesia, Taiwan-China, Bahrain

Europe: Poland

North America: Mexico

3-9 Working Days

3-5 Working Days

Asia: Japan, Thailand, United Arab Emirates, Saudi Arabia, Korea ( South), Russia

Europe: United Kingdom, Russia, Netherlands, Denmark, Finland, Norway, Czech, Slovenia, Hungary, Lithuania, Bulgaria, Switzerland

North America: United States, Canada

Oceania: Australia

5-12 Working Days

4-7 Working Days

Asia: Kuwait, Cyprus, Kazakhstan, Jordan, India

Europe: Germany, France, Italy, Spain, Belgium, Ireland, Sweden, Austria, Portugal, Latvia, Slovakia, Malta, Romania

Oceania: New Zealand

7-16 Working Days

5-8 Working Days

Asia: Israel, Turkey

Europe: Iceland, Ukraine, Turkey

10-22 Working Days

8-15 Working Days

Europe: Greece

South America: Argentina, Chile, Colombia, French Guiana

Africa: South Africa

9-13 Working Days

9-13 Working Days

Brazil

15-30 Working Days

12-22 Working Days

Order Status

Once your order is placed, we will update you on your order status by email.

Order Confirmation

Immediately after your order is placed, an Order Confirmation email with a summary of your order as well as your shipping and billing details will be sent to you.

Shipping Confirmation

Once your order is shipped, you will receive a Shipping Confirmation email, letting you know your items have left our warehouse. Details about the items contained in the shipment as well as a tracking number are included in the email. To track your package, simply click on the link provided. Please note that sometimes it takes the shipping company 24 hours to update the status of the shipment and your tracking link may not work immediately. If your order has multiple items, they may be split into different packages shipped on different days. You will receive a separate Shipping Confirmation for each shipment.